| Scott Fenstermaker |
| What to Expect: Service from Your Independent Agency |
| 2009.09.28 16:36:32 | |
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What many Employers expect and what they get from their Insurance Professional are not always the same. Â At the time of the sale there are a lot of promises made and over time many that are forgotten along the way. Â So what are reasonable expectations? Â You shouldhear from your agent at least twice per year. Â One at the time you are written, once during the year to make sure things are going well and then again on renewal which completes the cycle. Â You should be able to reach your agent or their staff by phone/email anytime you need something and expect quick turnaround to your call or inquiry. Â At SBG, we lead with our service rather than follow. Â We know your benefit pricing is the same from our carriers and from any other agent/broker. Â In other words, our pricing is not something we can use to differentiate us from our competitors. Â Our service, however is the method we use to look and feel different. Â We are very proactive with the insurance companies we work with. Â This gives us the lead in new products and new developments as they come down line. Â This leads to greater savings to our clients as the newer products are usually less expensive and can be packaged in a more efficient formant. Â Check with you agent and make sure you are getting all they offer. Â Make sure they are keeping you up to date with the latest technology and benefit programs from the various carriers in our area. Â Just a few thoughts to up the ante on your expectations... Â Â Tags: Tallahassee Insurance | health insurance | Blue Cross and Blue Shield | United Health Care
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