Friday, 30.07.2010
Scott Fenstermaker
What to Expect: Service from Your Independent Agency
2009.09.28 16:36:32

What many Employers expect and what they get from their Insurance Professional are not always the same.  At the time of the sale there are a lot of promises made and over time many that are forgotten along the way.

 

So what are reasonable expectations?  You shouldhear from your agent at least twice per year.  One at the time you are written, once during the year to make sure things are going well and then again on renewal which completes the cycle.  You should be able to reach your agent or their staff by phone/email anytime you need something and expect quick turnaround to your call or inquiry.

 

At SBG, we lead with our service rather than follow.  We know your benefit pricing is the same from our carriers and from any other agent/broker.  In other words, our pricing is not something we can use to differentiate us from our competitors.  Our service, however is the method we use to look and feel different.

 

We are very proactive with the insurance companies we work with.  This gives us the lead in new products and new developments as they come down line.  This leads to greater savings to our clients as the newer products are usually less expensive and can be packaged in a more efficient formant.

 

Check with you agent and make sure you are getting all they offer.  Make sure they are keeping you up to date with the latest technology and benefit programs from the various carriers in our area.

 

Just a few thoughts to up the ante on your expectations...

 

 




Tags: Tallahassee Insurance | health insurance | Blue Cross and Blue Shield | United Health Care


 

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